“I believe in building lasting relationships with clients.”
“I want to be your ‘go-to’ contact for your technology needs.”
Our Services
Featured Offering
Simplifying the Customer Checkout Experience
Paying for online marketing but not seeing the ROI you should? You could be leaving money on the table because of your checkout experience.
Aligning your customers’ eCommerce shopping experience with their expectations is a proven method to increase conversions and decrease cart abandonment. Through a combination of researching your customer insights to identify points for maximum ROI, providing automated sales tax and customs duties included in the checkout experience, and leveraging your platforms one-page checkout, I’ll help you recoup your lost revenue and optimize your customers’ experience to maximize your marketing spend.
Sales Tax Preparedness
Are you selling online to the United States? You could be liable for collecting and remitting state sales tax. I’ll work with you and your team to understand your tax liabilities and get you set up with the tools to properly collect and remit state sales tax based on your unique tax nexuses.
Growing your sales in a specific state? I’ll be there to help you account for your new liabilities and responsibilities to the state.
Customer Insights
Looking to make data-driven decisions to improve your customer relationships? It can cost as much as five times to acquire a new customer than to retain an existing customer.
I’ll work with you and your team to conduct research, analyze the data, and recommend changes to retain more customers. See your profits grow by making a few, data-driven changes to your business.
Re-platforming
Your business has unique needs, and there is no “one size fits all” eCommerce platform. I’ll work with you to fully understand your business operations and needs and advise you on the best platform for you.
When it is time to make the switch, I’ll be your trusted project manager coordinating developers and vendors, and keeping the project moving forward.
Global Sales
Your customers want your products shipped to their home country. Providing a way to see and pay for customs and import duties at checkout is the best way to increase international sales conversions.
I’ll get you connected with the best app-providers for your eCommerce platform and set you up for global sales with duties and taxes guaranteed at checkout.
Multi-Channel Expansion
Customers expect to be able to find your products on their terms. If you’re not selling on Amazon, eBay, and other platforms, you’re losing business.
I’ll work with your existing eCommerce provider to leverage their selling channels and engage resources and third-party providers to expand your web presence.
Tech Audit and Strategic Consulting
Looking to take your business to the next level? I’ll work with you to understand your tech stack and suggest improvements to optimize spending, ensure connected apps are serving your needs and suggest improvements.
Need more? I’ll coordinate with vendors and project manage the improvements, executing them myself if necessary, while keeping you informed every step of the way.
I believe in complete transparency with clients. I’ve maintained relationships with customers for years after moving on from a position. I value those relationships, and work to cultivate them.
If I haven’t come across your problem before, I’ll research, find, and present a solution.
If I am not the best resource to solve your problem, I’ll will tell you honestly, and connect you to the right one.
